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FAQ's

  • How long does an order take?

    • Orders under QTY 5 will be dispatched within 7 working days from date of order. Larger orders may have a longer lead time, but we aim to dispatch as fast as possible.

  • Can I upload my own design?

    • For items that require a personalised image, yes you can upload a pdf or png document to your order

  • Can you create a design for me?

    • Yes we love to help with graphics. Please request a quote.

  • Will you send a mock up so I can see what my item will look like?

    • If you are printing custom apparel we will always send you a mock up design before we go to print.

  • Do you offer bulk discounts?

    • For orders over QTY 5 we do offer a bulk discount. Please request a quote.

  • Can you print my logo?

    • Yes we can print your logo. Please upload your image when purchasing your item, or alternatively request a quote for further help.

  • What file types do you accept?

    • We accept PNG and PDF and STL files

  • Do you deliver?

    • Yes we deliver using Royal Mail services

  • How do I request a quote?

    • Please press the REQUEST A QUOTE button below :)

If you have any questions or would like to discuss your requirements, please get in touch with us via our contact form or WhatsApp +44 7888286394. We're always happy to help and answer any questions you may have.

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Contact Us: Horsham Prints & Webs Ltd (Reg no: 16715934)

​​​​​​​​​​​​​​​​​​​​Phone:  07888 286 394

Monday - Friday: 9am - 5pm   

Email:    info@hpw.uk.com

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